Shipping Policy and Ordering Policy
At London Milan Wholesale, we are committed to providing our customers with an excellent shopping experience, including fast and reliable shipping. Below is an overview of our shipping and ordering policies.
1. Order Processing
- Order Confirmation: Once your order is placed, you will receive an email confirmation. If you do not receive this email within 24 hours, please contact our customer service team.
- Processing Time: Orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
2. Shipping
- Shipping Rates and Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates will vary depending on your location and the shipping method chosen.
- Domestic Shipping: We offer standard and expedited shipping options for orders within the United States. Standard shipping typically takes 3-5 business days, while expedited shipping takes 1-3 business days.
- International Shipping: We ship worldwide. International shipping rates and delivery times vary based on the destination. Customers are responsible for any customs duties or taxes imposed by their country.
3. Order Tracking
- Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
4. Returns and Exchanges
- Return Policy: If you are not satisfied with your purchase, you can return the item within 30 days of receipt for a full refund or exchange. Items must be unused, in their original packaging, and in the same condition that you received them.
- Return Process: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.
5. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately with your order number and a photo of the damaged item. We will arrange for a replacement or refund at no additional cost to you.
6. Contact Us
If you have any questions about our Shipping and Ordering Policy, please contact us at:
Email:Sales@londonmilanwholesale.co.uk Phone: +(44) 161 425 3435 Address: 84 North Street, Unit 9 M8 8RA Manchester, United Kingdom.